Cancellation Policy
Effective Date: November 2025
Prepme.in (operated by Prepcom Infotech Private Limited) provides subscription-based digital learning services via its web and mobile platforms. This Cancellation Policy explains how users may cancel their subscriptions and what terms apply.
1. Subscription Cancellation
Users can cancel their active Prepme subscriptions at any time by:
- Visiting the Account Settings section within the Prepme app or website, or
- Sending an email to prepcomofficial@gmail.com using the registered email address along with payment details.
2. Effective Date of Cancellation
Cancellations take effect at the end of the current billing cycle. You will continue to have access to premium features until that date. After the cycle ends, your account will automatically downgrade to the free plan or be deactivated, depending on your subscription type.
3. Auto-Renewal
All Prepme subscriptions auto-renew by default. To prevent renewal, you must cancel your plan before the renewal date. Once renewed, payments are considered final and non-refundable.
4. Refunds Post-Cancellation
Cancellation stops future renewals but does not entitle you to a refund for the current billing period. Please refer to our Refund Policy for more details.
5. Contact Information
For assistance with cancellations, please contact:
📧 prepcomofficial@gmail.com📞 +91-6366318990 (Mon–Fri, 10 AM–6 PM IST)
6. Company Information
Prepcom Infotech Private LimitedHyderabad, Telangana, India